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Privacy Policy

Privacy Policy
 

Effective Date: 04/19/2026

This Privacy Policy describes how Best Autos Transport LLC (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website at HTTPS://WWW.BEST-JUNKREMOVAL.COM  (the “Site”), request a quote or book services through our online forms, or otherwise interact with us.

By using our Site or services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information, such as your name, email address, phone number, and mailing or service address.

  • Service details, such as the type of service you are requesting, property details, and scheduling preferences.

  • Payment information, such as credit or debit card details, billing address, and transaction history. Payment card details are processed by our third-party payment processor and are not stored on our servers.

  • Communications, such as messages you send us through our website forms, email, text message, or phone.

We also automatically collect certain information when you visit our Site, including:

  • Usage data, such as your IP address, browser type, device information, pages viewed, time spent on pages, and referring website.

  • Cookies and similar technologies, used to operate and improve the Site and to analyze traffic.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, provide quotes, schedule appointments, and deliver the services you request.

  • Process payments and manage billing.

  • Communicate with you about your service, including appointment reminders, invoices, and follow-up messages.

  • Send you marketing communications, such as newsletters and promotional offers, if you have opted in to receive them. You can unsubscribe at any time using the link in any marketing email.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business, including our website host (Wix), our customer management and scheduling platform (Jobber), our payment processor, and our email marketing provider. These providers are authorized to use your information only as necessary to provide services to us.

  • Analytics providers, such as Google Analytics, which help us understand how visitors use our Site.

  • Legal and safety purposes, if required by law, subpoena, or court order, or to protect our rights, property, or safety, or that of our customers or others.

  • Business transfers, in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to recognize repeat visitors, analyze traffic, and improve your experience. We use Google Analytics to collect aggregated, non-identifying information about how visitors use our Site.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

To opt out of Google Analytics, you can install the Google Analytics Opt-Out Browser Add-On available at tools.google.com/dlpage/gaoptout.

5. Email and Text Marketing

If you opt in to receive marketing emails or text messages, we may send you promotional content about our services. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email. You can opt out of text messages by replying STOP.

Transactional messages (such as appointment confirmations, invoices, and service updates) are not considered marketing and may continue even after you opt out of promotional messages.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Access the personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Delete your personal information, subject to certain exceptions.

  • Opt out of marketing communications.

Residents of California, Colorado, Connecticut, Virginia, Utah, and other states with applicable privacy laws may have additional rights. To exercise any of these rights, contact us using the information below.

We will not discriminate against you for exercising any of these rights.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the “Effective Date” above. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Best Autos Transport LLC

Email: administration@bestauto-transport.com 

Website: https://www.best-junkremoval.com    

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